Ops Rio Assessment
Q1. For handling any emergency forces what kind of access should be provided to the associatesAnswer: Break-glass
Q2. Name the 3-fold Focus in Operations brought by RiO
Answer: Discipline or Behavior
Consistent and Proactive risk management
Operations Excellence
Q3. What is importance of following a seed change management process?
Answer: Prompt handing of changes done to IT infrastructure inorder to minimize the impact of any related incidents upon services
Q4. Rigor in Operations(RO)=
Answer: Discipline in Execution. Pursuit of Excellence + Customer Experience
Q5. Human Error in application operations can lead to negative outcomes including addes expenses and customer dissatisfaction. Choose some of the best practices that can be adopted to avoid such errors
Answer: All of the above options
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Ops Rio Final Assessment
Q1. The role of production support engineer requiresAnswer: Right combination of technical and interpersonal skills
Q2. RIO Stands for
Answer: Rigor in Operations
Q3. Which one is not a puppet Specific supporting tool
Answer: Ansible
Q4. Which is of the following is an example for IT automation?
Answer: All of the above
Q5. _______ is an object used by Chel to define configuration specification
Answer: Recipes
Q6. The automation technology used in an enterprise can be considered which type of overall resources
Answer: Means of production
Q7. Name the pledge taken by support engineers to ensure they adhere to project discipline
Answer: Operations Pledge
Q8. Which SaaS platform allows you to monitor Cloud resources external to the cloud platform
Answer: Datadog
Q9. The main objectives of RiO as listed in RiO Charter are _____, _____, and _______.
Answer: Break Free, Zero Business Impact Best in Class Operations
Q10. Ron production support engineer is working for Royal Bank of Scotland. As part of periodic patch update he ran the script in production enviroment without prior testing. This leads to application outage
Answer: Ron should have tested the scipts in pre-produciontesting enviroment before applying directly in production.
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Na
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